Surabaya, East Java, Indonesia

Software House Surabaya for Custom Software, ERP & AI

Zero One is a software house based in Surabaya. We design and build custom business systems, web and mobile applications, ERP, and private AI around the way your organization actually operates — then hand over the full source code on a server you own.

20+Years building software
SurabayaServing Indonesia & South East Asia
Source codeHanded over, every project
Why local matters

Close enough to understand the operation.

Custom software fails when the people building it never see the work it is meant to support. Being in the same city makes that far less likely.

Discovery on your floor

Warehouses, clinics, factory lines, and back offices are easier to model when you can stand in them. Being in Surabaya means workshops and walkthroughs happen in person, in the same week, not over a scheduling gap.

One time zone, one language

Questions get answered the same working day. We run projects in English or Indonesian, so the people who know the process best can describe it in their own words instead of through a translation layer.

Support that stays

A system is not finished at launch. The team that built yours keeps maintaining and extending it, and remains reachable long after the project closes rather than rotating off to the next account.

Local, not limited to local. Zero One delivers software and AI across Indonesia and South East Asia, and clients outside Surabaya run entirely on remote collaboration.

What we build

Software development services, end to end.

One team handles discovery, architecture, build, deployment, and support — so nothing is lost in a handover between vendors.

Custom software & business systems

Accounting and finance, CRM, document management, HR, property management, production and MES, warehouse and inventory — built from the ground up around your process instead of forcing the process into a template.

Browse the full system list

Web application development

Browser-based systems your team can reach from any office or site, with role-based access, reporting, and dashboards that turn operational data into decisions rather than another export to reconcile.

Mobile application development

Native Android and iOS applications for field teams, drivers, sales, and care staff — connected straight to your core systems so what happens outside the office is visible inside it.

ERP & workflow automation

Finance, inventory, production, and people management joined into one system, with the approvals and handoffs that currently live in chat threads and spreadsheets moved into the workflow itself.

AI and private AI

Customized AI assistants trained on your own documents and records, running on your server or private cloud. Nothing is sent away to train a third-party model — the privacy is structural, not a policy promise.

How private AI works

Integration & ongoing support

Connecting storefronts, mobile apps, and back-office systems so data flows once instead of being re-keyed, plus continuous maintenance and enhancement as the business changes.

Your code, your server
Who we help

Built for operations that have outgrown their tools.

Most projects start from the same place: the business changed, and the software did not follow.

Signs a custom system is overdue

  • The same figure is entered into three places, and none of them agree.
  • Monthly reporting is assembled by hand from exports and spreadsheets.
  • Systems that should talk to each other do not, so people move data between them.
  • An in-house application still runs the business but nobody left knows how it works.
  • Off-the-shelf software forces a workaround for the part of the process that matters most.
  • Sensitive documents rule out public AI tools, but the team still needs the leverage.

Organizations we build for

Zero One has delivered systems and AI for clients across these sectors:

  • Government & public sector
  • Healthcare & clinics
  • Manufacturing
  • Consumer goods
  • Jewelry
  • Agriculture & farms
  • Education
  • Hospitality & retail
  • Legal firms
  • Finance & accounting
  • Nonprofit organizations

Organizations handling confidential records — legal, healthcare, finance, HR, and government — are also where our private, on-premise AI work is concentrated.

How a project runs

From process map to running system.

Four stages, one team, no handover to a party that was not in the room.

STEP 01

Discovery & requirements

We map the operation as it is: who does what, where the exceptions live, and what the system has to get right to be worth using.

STEP 02

Solution design

Architecture, data model, and interfaces are designed against that map, so scope is agreed on something concrete before the build starts.

STEP 03

Build & validation

Development proceeds in reviewable increments. Your team sees working software and corrects course while corrections are still cheap.

STEP 04

Launch, handover & support

We deploy to your dedicated server, train the people who will use it, hand over the source code, and stay on for maintenance and enhancements.

Track record

Twenty years of shipped systems.

Zero One has been building custom software since long before the current wave of AI tooling. That history is what the AI work is built on.

20+
Years of experience
50+
Custom systems delivered
10
Industries served
100%
Source code handed to you

What you own at the end

  • The full source code. Your system is an asset you hold, not a subscription you rent.
  • Your own dedicated server. No shared infrastructure and no other tenants on it.
  • The keys. Full access to the server, the database, and the data, at all times.
Read the ownership model

Clients across South East Asia

A selection of the organizations we have partnered with.

Logos of featured Zero One clients across government, healthcare, manufacturing, and retail
See featured clients
Questions

Frequently asked questions.

What does a software house in Surabaya do?

A software house designs, builds, and maintains software for other organizations instead of selling a fixed off-the-shelf product. Zero One covers the full cycle from one team in Surabaya: mapping your business process, designing and building the system around it, deploying it to your own dedicated server, and supporting it long term.

What types of custom software can Zero One build?

Custom business systems and web applications such as accounting and finance, business intelligence, CRM, document management, ecommerce, asset and fleet tracking, home care systems, human resource, property management, production and MES, and warehouse and inventory. Zero One also builds native Android and iOS applications connected to those systems, and private AI assistants that run on your own infrastructure.

Can Zero One work with companies outside Surabaya?

Yes. Zero One is based in Surabaya, East Java, and delivers software and AI across Indonesia and South East Asia. Projects run in English or Indonesian, and remote collaboration is standard practice for clients outside the city.

How does a custom software project begin?

It begins with discovery. We map how your business actually works, including the workflows, the edge cases, and the goals behind the request. That produces a shared picture of scope and architecture before any code is written, so what gets built matches the operation rather than a generic template.

Can Zero One integrate with our existing systems?

Yes. Systems are built to connect rather than to stand alone. Typical work includes wiring storefronts and order pipelines into the back office, connecting mobile applications to core business systems, and bringing separate tools into one flow of data so a number only has to be entered once.

Does Zero One provide maintenance and support after launch?

Yes. The same team that builds your system stays on it, providing continuous maintenance and enhancements as the business changes. Long term support and enhancement is part of how Zero One works, not a separate handover to another vendor.

How is project cost determined?

Cost follows scope, and scope comes out of discovery. Because every system is built around a specific business process, there is no fixed price list. Tell us the outcome you are after and we will come back with a scope and a figure for that scope.

Tell us what the system has to do.

Describe the operation and the outcome you are after. We will come back with how we would build it, what it would take, and whether we are the right team for it.

Prefer email? Write to [email protected].